Refund policy

We want you to be completely happy with your Breezy order. But if something is not quite right, do not worry, we are made returns, exchanges, and refunds as simple as possible.

If you are not completely satisfied with your order, you may return your item for a refund, store credit, or an exchange.

Here is what you need to know:

We have a 5-day return policy, which means you have 5 days after your item has been delivered to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase. 

To start a return, you can contact us at info@breezy-caribbean.com or +59995660215. 

If we accept your return, we will send you instructions on how and where to return your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), earrings and body jewelry, undergarments, swimwear, and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The the quickest exchange, return your current item. If your return is accepted, place a separate order for the replacement item.

Refunds
We will notify you once we have received and inspected your return and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within ten business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than fifteen business days have passed since we have approved your return, please contact us.

Contact
You can always contact us for any return question at info@breezy-caribbean.com or +59995660215.